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Getting Help

  • For IUIE technical support, contact the IUIE Help Desk using the Feedback icon in the top right corner of the IUIE.

  • A Help icon is located at the top right of the IUIE and links to KB documentation containing answers to commonly asked questions as well as specific "how-to" information.

  • IUIE Online Hours provides a timetable of when the IUIE is live and when the IUIE Help Consultants are online and available for help.

  • The IU Support Center can assist with Network ID and passphrase related problems.

             Bloomington: (812) 855-6789
             Indianapolis: (317) 274-4357
             E-mail: IT Help
             IT Help Live Chat

  • Documentation, Training and Support from specific application areas can be found in the IU KB from the following link:

    • In the IUIE, whom can I ask about problems with the results of my reports?

  • Additional Documentation:

    • Official list of Data Managers and Data Stewards
    Data Manager Security
    IUIE Email Distribution

     
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